I am the owner of a Cruise Planners franchise and love learning about various places in the world. We have to go through extensive training to learn about places and make sure we are taking care of our clients' needs. I started this blog to keep people informed on the benefit of travel agents, information about the travel industry, and thorough destination information. Anyone who is reading this can feel free to contact me and ask any questions or use the agency for making travel arrangements. Of course the point is for the agency to make money, but we value the relationships we build with our clients. I booked a client and her husband on Holland America for an Alaska itinerary recently. She was so excited and had a lot of questions because it was a new destination for her. I noticed that she was concerned about parking after the cruise because they wanted to stay longer. I made sure they had the parking information, but more importantly were aware of the activities they could enjoy while cruising. I was able to answer her questions and give her added value as well. Hopefully she will tell her friends and I'll be able to help them too!

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